Customer Service Specialist

Commoditysupplies · Wollerau, Schwyz · Full-time

Description

Join Our Team We are looking for a customer-focused and detail-oriented Ocean Freight Customer Service Specialist to join our growing team. This role is ideal for an experienced logistics or customer service professional who enjoys building strong customer relationships, resolving complex issues, and ensuring the smooth execution of ocean freight bookings and allocation management. As the primary point of contact for our customers, you will play a key role in managing allocations, handling booking-related inquiries, supporting billing processes, and maintaining exceptional service standards across our global freight operations.   What You'll Be Doing <ul> <li>Serve as the main point of contact for customer inquiries regarding bookings, allocations, contract terms, and shipment updates</li> <li>Manage day-to-day freight allocation requests and coordinate capacity requirements with the procurement team</li> <li>Provide timely and accurate information on shipment status, allocation availability, and schedule changes</li> <li>Maintain accurate customer records and case…

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Questions about this job

Where is this Customer Service Specialist job located?

The listing places this job in Wollerau, Schwyz.

Who is hiring?

The employer shown on the listing is Commoditysupplies.

What is the salary?

The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 10 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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