Senior Pre- & Post-Sales Customer Engineer, Enterprise
Pendo · Remote (Worldwide) · Full-time
Description
Headquarters: San Francisco, CA / Seattle, WA / Denver, CO / Remote The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pr…
View full original posting → Source: We Work Remotely
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Questions about this job
Where is this Senior Pre- & Post-Sales Customer Engineer, Enterprise job located?
It is listed as Remote (Worldwide), so it can be done from home.
Who is hiring?
The employer shown on the listing is Pendo.
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Is it full-time or part-time?
The listing type is Full-time.
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It was posted on 10 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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